Choose the session hosted by Timo! Limited seats and EBG will connect the groups also after (if you want to).
How to drive source to pay process digitalization, process simplification and process execution
Nokia have implemented Business process mining as a central Service under GBS structure and implemented business process mining for Source to Pay and Order to Cash with the target to drive process digitalization, drive process simplification and efficient process execution.
Learn about and discuss;
- Why to centralize Business Process Mining into GBS
- How to start the journey and what are they key to move fast forward.
- Why centralised serve business process mining is key for digitalization strategy?
- What are the lessons learned centralising service management?
- How does the GBS/FSSC work with change management ensuring the business seek and use the knowledge base?
Business Process Consultant